Teammates.ai
Teammates.ai deploys three autonomous AI employees—Raya for customer service, Adam for sales, and Sara for recruiting—that handle tickets, book meetings, and screen candidates across 50+ languages and 30+ integrations. Each teammate resolves tasks independently while sharing context across your business, with setup in under 5 minutes and support across voice, chat, email, and WhatsApp. Built for customer service teams, sales organizations, and hiring departments seeking 24/7 autonomous task completion without additional headcount.
Teammates.ai provides three specialized autonomous AI agents—Raya for customer service, Adam for sales and lead generation, and Sara for recruiting—that operate independently while sharing context across your organization. Each agent handles its domain end-to-end: Raya resolves 78% of support tickets without human intervention across chat, voice, and email; Adam books meetings and qualifies leads at scale through autonomous outreach and objection handling; Sara conducts objective, technical and behavioral interviews that score candidates on 100+ signals and deliver summaries and rankings within minutes. The platform supports 50+ languages including native Arabic dialects, integrates with 30+ tools including HubSpot, Salesforce, Zendesk, and WhatsApp, and deploys in under 10 minutes with no credit card required. Customers including Lexus, Toyota, and Yamaha use Teammates.ai to compress resolution times from 26 hours to 38 minutes, achieve 92% candidate satisfaction ratings, and scale pipeline volume without adding headcount. The free plan offers permanent access, making it accessible for teams of any size looking to automate customer service, sales, and hiring workflows across voice, chat, email, and messaging channels.
The Privacy Policy states the company may use Personal Data for 'data analysis, identifying usage trends' and service im
No training opt-out mechanism was identified in the legal documents.
High risk across multiple dimensions. Only use with public, non-sensitive data.
The Privacy Policy states the company may use Personal Data for 'data analysis, identifying usage trends' and service improvement, but does not explicitly state whether user content is used to train AI models. The vague language about 'other purposes' and service improvement creates moderate risk for shadow AI training.
“We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service”
Section 6.2 grants Teammates.ai a 'worldwide, non-exclusive, royalty-free license to host, copy, transmit, and display Your Data as reasonably necessary' for service provision. Section 6.3 grants perpetual, irrevocable license to all user feedback. These are broad licenses with minimal restrictions.
“You grant us a worldwide, non-exclusive, royalty-free license to host, copy, transmit, and display Your Data as reasonably necessary for us to provide the Service”
Privacy Policy explicitly permits sharing with Service Providers, business partners, affiliates, and during business transfers. The language is permissive with minimal restrictions on third-party data sharing.
“We may share Your personal information with Service Providers to monitor and analyze the use of our Service. We may share Your information with Our business partners to offer You certain products, services or promotions”
Section 5.5 provides 30 days post-termination to export data, after which deletion is permitted but not guaranteed. The company may retain anonymized data indefinitely. Retention period is limited but deletion is not mandatory, creating moderate risk.
“For thirty (30) days after the effective date of termination, we will make Your Data available to you for export or download upon request. After that 30-day period, we will have no obligation to maintain or provide Your Data”
Section 6.1 states Teammates.ai and licensors own all rights to the Service. Section 6.3 grants the company perpetual, irrevocable license to all user feedback and suggestions. Users retain no ownership of outputs or feedback provided.
“We and our licensors own all right, title, and interest in and to the Service, Documentation, and all related intellectual property rights. You grant us a worldwide, perpetual, irrevocable, royalty-free license to use and incorporate into our services any suggestion, enhancement request”
No mention of SOC2, GDPR, HIPAA, or ISO certifications in either document. Section 2.2 mentions 'administrative, physical, and technical safeguards' but provides no evidence of third-party compliance certifications.
“We will maintain administrative, physical, and technical safeguards for the protection of the security, confidentiality, and integrity of Your Data”
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