Pine AI
Pine AI automates bill management, subscription cancellation, and complaint resolution by making phone calls and sending emails on your behalf. The AI assistant handles tasks end-to-end—from negotiating lower rates to recovering refunds and travel credits—without requiring manual follow-up. Designed for users seeking to reduce expenses and resolve service issues, Pine AI has helped customers save hundreds annually and recover thousands in refunds and loyalty points.
Terms do not explicitly address whether user content is used for AI training. This ambiguity is moderate risk - the abse
No training opt-out mechanism was identified in the legal documents.
High risk across multiple dimensions. Only use with public, non-sensitive data.
Terms do not explicitly address whether user content is used for AI training. This ambiguity is moderate risk - the absence of clear restrictions combined with broad authorization language suggests potential training use is not ruled out.
“DATA USAGE: Terms do not explicitly address AI training on user content.”
User grants extremely broad authorization to Pine to act as representative, access third-party accounts, use personal information (phone numbers) for outbound communications, and employ automated methods. This is high-risk scope of granted rights.
“You authorize Pine to act as your representative for communications with third parties...use your personal telephone number as outbound caller identification...access and operate your accounts with third-party businesses.”
High risk. Terms explicitly authorize Pine to communicate with and access third-party accounts on user's behalf, and payment is processed through Stripe. This constitutes significant third-party data sharing.
“You expressly authorize Pine to act as your representative for communications with third parties...Payment processed by Stripe.”
Terms do not specify data retention periods or deletion rights. Moderate risk due to lack of clarity on how long data is retained and whether users can request deletion.
“No explicit data retention or deletion policy stated in provided terms.”
Terms grant only 'Limited, non-exclusive, non-transferable, revocable license for personal use' but do not clearly address ownership of user-generated content or AI outputs. Moderate risk due to ambiguity.
“Limited, non-exclusive, non-transferable, revocable license for personal use.”
High risk. No mention of SOC2, GDPR, HIPAA, or ISO compliance certifications. Given the sensitive nature of data handled (financial accounts, personal information), absence of standard compliance certifications is significant.
“No mention of SOC2, GDPR, HIPAA, or ISO compliance certifications.”
Track and measure your AI tools with Olakai's observability platform.
Explore Olakai