Clockwise is a smart calendar management tool that optimizes schedules by automatically finding the best times for meetings and focused work, enhancing productivity for teams.
Clockwise is an AI-powered calendar assistant that optimizes schedules by automatically finding the best meeting times across complex calendars, rescheduling flexible events to protect focus time, and balancing individual preferences with team needs for enhanced productivity[1][2][3]. Key features include natural language processing via Prism for requests like booking multiple 1:1s or clearing a day, flexible holds for tasks and lunch that auto-adjust, Slack integration for seamless management, customizable scheduling links, and real-time conflict resolution across multiple calendars and time zones[1][3][4]. It targets busy professionals, teams, and organizations—such as those at Instacart—handling use cases like coordinating large group meetings, defending deep work blocks, and automating routine scheduling to reduce calendar Tetris[2][3]. What sets Clockwise apart is its proprietary scheduling engine that tests millions of arrangements daily, learns work patterns for proactive optimization, and serves over 40,000 organizations by enabling AI agents to coordinate time at scale while respecting working hours and travel needs[2][4].
Clockwise explicitly states it does not use customer Personal Data for AI training. The Privacy Policy and DPA confirm d
No training on user data means no opt-out is necessary.
Low risk across data training, licensing, and sharing dimensions.
Clockwise explicitly states it does not use customer Personal Data for AI training. The Privacy Policy and DPA confirm data is processed only to provide Services and improve them, with no mention of training models on user content. Company Account Data and Usage Data are processed as controller data for legitimate business purposes, not for training.
“[Privacy] "We do not sell your Personal Data or share your Personal Data with third parties for them to market or advertise their products to you. We process Personal Data to operate, improve, understand and personalize our Services."”
The ToS explicitly states Clockwise does not claim ownership of calendar data or personal information accessed to provide Services. The license granted is limited to enabling service operation and terminates when the account is deleted (except for public submissions already copied by others).
“[ToS] "To be clear, Clockwise does not claim ownership of your calendar data or other types of personal information that we may access in order to provide the Services."”
Clockwise shares data with Service Providers, Analytics Partners, and Advertising Partners under the Privacy Policy. While a sub-processor list is published and DPA requires written agreements with sub-processors, the Privacy Policy indicates sharing with 'Advertising Partners' and 'Analytics Partners' which creates moderate concern about scope of third-party access.
“[Privacy] "Categories of Third Parties With Whom We Share this Personal Data: Service Providers, Analytics Partners, Advertising Partners, Other Parties at Your Direction" and [DPA] "Company may engage its Affiliates and the Authorized Sub-Processors listed here to access and process Personal Data"”
The DPA states data is retained 'as long as required to provide Services' or by law, but the Privacy Policy language is vague ('as long as you have an open account'). The DPA specifies deletion within 30 days of request, but backup retention and 'anonymized' data retention periods are not clearly defined.
“[DPA] "We retain Personal Data about you for as long as you have an open account with us or as otherwise necessary to provide you with our Services. We may retain Personal Data for longer, if doing so is necessary to comply with our legal obligations" and [DPA] "Upon and within 30 days of request...we'll export and/or delete user data from our systems."”
The ToS clearly states users own all User Submissions and Clockwise does not claim ownership. The license granted is limited to enabling service operation and is revocable upon account deletion. No restrictions on commercial use of user-generated content are stated.
“[ToS] "You own all of your User Submissions" and "This is a license only – your ownership in User Submissions is not affected."”
Clockwise demonstrates strong compliance certifications including SOC 2 Type II, GDPR compliance with published DPA, and detailed security measures documented in the DPA Exhibit C. The company provides comprehensive technical and organizational security measures and maintains a published sub-processor list.
“[DPA Exhibit C] "Annual SOC2 Type II certification" and "Encryption used in transit: TLS v1.2. Encryption used at rest: WPA2-AES" and [DPA] "EU and UK Data Processing Addendum...Standard Contractual Clauses approved by the European Commission"”
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