YourGPT
YourGPT is an AI tool that generates personalized content and responses, helping businesses streamline communication, enhance customer engagement, and improve productivity.
YourGPT is a powerful AI platform that automates business workflows across support, sales, and operations, delivering personalized, action-oriented responses to streamline communication and boost efficiency.[1][4] Key features include a no-code chatbot builder, AI Studio for deploying advanced multimodal AI agents handling text, voice, and images, human-in-the-loop functionality, self-service helpdesk, and seamless integrations with CRMs, WhatsApp, Instagram, Telegram, web chat, and APIs for multi-step actions like lead qualification, appointment scheduling, order processing, and proactive updates.[1][2][3][5]
It supports over 100 languages and state-of-the-art AI models, enabling businesses in SaaS, ecommerce, education, and government to create custom AI copilots that execute real tasks such as analyzing logs, filling forms, or syncing data without coding expertise.[2][4][5] Ideal for small to medium-sized businesses, customer-facing teams, and operations departments seeking to scale without fragmented tools, YourGPT excels in use cases like technical support automation, conversational commerce, and onboarding new customers.[1][5]
What sets it apart is its ability to go beyond simple chat replies by unifying support, sales, and operations under one AI brain, maintaining context across channels, and triggering full workflows natively—replacing multiple tools with a single, scalable platform.[1][3]
The Privacy Policy explicitly states that Google Workspace data is processed 'exclusively to train your AI chatbot' with
The Privacy Policy explicitly states that Google Workspace data is processed 'exclusively to train your AI chatbot' with
High risk across multiple dimensions. Only use with public, non-sensitive data.
The Privacy Policy explicitly states that Google Workspace data is processed 'exclusively to train your AI chatbot' with no opt-out mechanism mentioned. The ToS grants YourGPT a broad license to 'use, process, and display User Submissions' without restricting training use, and no explicit prohibition on training with user data appears in either document.
“[Privacy] 'we process the content of these files exclusively to train your AI chatbot and provide answer generation services.' [ToS] 'Customers grant YourGPT a non-exclusive, worldwide, royalty-free, transferable license to use, process, and display User Submissions'”
The ToS grants YourGPT a 'non-exclusive, worldwide, royalty-free, transferable license' to use User Submissions. The license is transferable (enabling sublicensing) and the scope extends beyond service delivery to 'use, process, and display' without explicit termination limits, creating broad vendor rights over company content.
“[ToS] 'Customers grant YourGPT a non-exclusive, worldwide, royalty-free, transferable license to use, process, and display User Submissions solely to provide the Service.'”
The Privacy Policy states Google data is not shared 'except as necessary to provide the Service or as required by law,' but the ToS broadly defines 'We' to include 'affiliates, officers, directors, employees, agents, and contractors' without explicit DPA requirements. Sub-processor lists and detailed sharing controls are not documented.
“[Privacy] 'We do not share, transfer, or disclose Google user data to third parties, except as necessary to provide the Service or as required by law.' [ToS] 'We or Us: Refers to YourGPT, including our affiliates, officers, directors, employees, agents, and contractors.'”
Neither document specifies clear retention periods or automatic deletion timelines. The Privacy Policy mentions data security practices but provides no explicit retention schedule. The ToS references a Data Processing Agreement for details but does not include retention terms inline, leaving retention duration vague.
“[ToS] 'YourGPT processes all Customer Data in accordance with its Data Processing Agreement, available at YourGPT Data Processing Agreement.' [Privacy] Not found in documents”
The ToS states 'Customers retain all rights to User Submissions, with no implied licenses under this Agreement,' but this conflicts with the earlier grant of a 'transferable license' to YourGPT. The ambiguity between retained ownership and the broad transferable license creates moderate concern about exclusive IP control.
“[ToS] 'Beyond the rights granted here, Customers retain all rights to User Submissions, with no implied licenses under this Agreement.' vs. 'Customers grant YourGPT a non-exclusive, worldwide, royalty-free, transferable license to use, process, and display User Submissions'”
The Privacy Policy claims GDPR compliance and references a GDPR Compliance document, but no SOC 2, ISO 27001, or HIPAA certifications are mentioned. The Privacy Policy states 'industry-standard measures' and 'encryption at transit & rest' but provides no third-party audit evidence or published security certifications.
“[Privacy] 'We comply with the General Data Protection Regulation (GDPR)' and 'we utilise industry-standard measures to safeguard your information' but 'no method of transmission over the internet or electronic storage is infallible or can be guaranteed to be 100% secure.'”
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