Trint
Trint is an AI-powered transcription service that converts audio and video files into searchable, editable text, aiding teams in content creation, documentation, and collaboration.
Trint is an AI-powered transcription platform that converts audio and video files into searchable, editable text with up to 99% accuracy, delivering rapid turnaround times that streamline content workflows and enable teams to focus on creation rather than manual transcription.[1][6] Key features include support for over 40 languages with automatic detection, translation into more than 70 languages, speaker identification, a custom dictionary for up to 100 specialized terms, collaborative editing with version history and real-time sharing, an AI Assistant for extracting insights like key topics and summaries, live transcription for events, and integrations with video editing and content management tools.[1][3][5][7]
It targets journalists, content creators, newsrooms, podcasters, businesses, and teams handling interviews, webinars, meetings, or multilingual projects, making it ideal for documentation, collaboration, and global audience expansion.[3][4][6] What sets Trint apart is its enterprise-grade security—ISO 27001 certified with no access to user data for AI training—alongside unique capabilities like multi-language live transcription in a single file and secure, privacy-focused handling that outperforms many competitors in accuracy for clear audio and jargon-heavy content.[3][6][7]
Sources
- [1] https://www.actionitemslab.com/post/trint-ai-transcription-software-review
- [3] https://trint.com/how-to-trint
- [4] https://www.oreateai.com/blog/understanding-trint-a-deep-dive-into-its-features-and-limitations/5fcc2bbf37becd194871f020514497ab
- [5] https://info.trint.com/knowledge/trints-ai-assistant
- [6] https://trint.com/transcribe-voice-to-text
- [7] https://trint.com/blog/buyers-guide-2025
Trint explicitly states that customer data is NOT used to train AI models. Clause 12.1 confirms 'Trint does not use cust
No training on user data means no opt-out is necessary.
Moderate risk. Suitable for internal data but avoid confidential information.
Trint explicitly states that customer data is NOT used to train AI models. Clause 12.1 confirms 'Trint does not use customer data to train or improve its AI models,' and clause 8.13(e)(ii) prohibits retention of data 'for training or improvement purposes' unless anonymized and aggregated.
“[ToS] 'Trint does not use customer data to train or improve its AI models. All AI processing occurs within Trint's secure infrastructure' (Clause 12.1) and '[ToS] Trint will not retain any Content or Customer Personal Data processed in relation to the AI Services for training or improvement purposes' (Clause 8.13(e)(ii))”
Trint grants a broad sublicensable license to user content for service delivery and benchmarking/analytics purposes. Clause 6.1(i) allows reproduction and derivative works 'to the extent required to provide the Trint Services,' while 6.1(ii) grants a perpetual, worldwide license for aggregated/blinded analytics. This is broader than strictly necessary but limited to non-personally identifiable uses.
“[ToS] 'you hereby grant to Trint: (i) a non-exclusive, sublicensable, transferable, royalty-free, fully-paid up license to reproduce, display, create derivative works from and otherwise to use in any and all manners the Content to the extent required to provide the Trint Services; and (ii) a non-exclusive, perpetual, worldwide, fully-paid up, royalty-free license to use non-personally identifiable Content in aggregate and blinded formats' (Clause 6.1)”
Trint shares data with essential infrastructure providers (AWS, Auth0, MongoDB Atlas) under contracts with DPA protections and SOC 2/ISO 27001 certifications. However, analytics data is shared with multiple third parties (Google Analytics, Mixpanel, HubSpot) on legitimate interests basis. Sub-processor list is published but some sharing is for analytics/marketing purposes.
“[Privacy] 'We share this data with organizations that run services critical to our Platform' and sub-processor table lists 15+ third parties including analytics providers (Google Analytics, Mixpanel, HubSpot) with 'Legitimate Interests' as legal basis. [Privacy] 'We may use third-party CRM providers to manage our sales and marketing activities' (Row 5 of processing table)”
Retention periods are partially clear but with some ambiguity. Content can be deleted every 30 days upon request (Annex A), but account data is retained 'until such time as you delete your account.' Analytics data is retained for 3 years. Clause 6.4 allows deletion after 30 days post-termination, but backup retention is not explicitly addressed.
“[ToS] 'after the thirtieth (30th) day following any termination or expiration of this agreement, Trint has no obligation to retain the Content and may delete and destroy such Content without providing you with notice' (Clause 6.4) and [Privacy] 'we will retain data for analytics purposes for 3 years' (Row 7 of processing table)”
User/company retains full ownership of all uploaded content and AI-generated outputs. Clause 6.1 explicitly states 'You are and will remain the sole and exclusive owner of all Content,' and clause 12.5 confirms 'all content and data uploaded by users...remain the intellectual property of the user' with Trint claiming no ownership over outputs.
“[ToS] 'You are and will remain the sole and exclusive owner of all Content' (Clause 6.1) and '[ToS] All content and data uploaded by users to the Trint Services, including any outputs generated by Trint's AI features, remain the intellectual property of the user...Trint does not claim ownership over user data or AI-generated outputs' (Clause 12.5)”
Trint demonstrates strong compliance certifications. Sub-processors include SOC 2 Type II, ISO 27001, and HIPAA-certified providers. AWS (primary storage) is SOC 2, ISO 27001, and HIPAA certified. Trint references GDPR compliance, Standard Contractual Clauses for data transfers, and maintains a published security page.
“[Privacy] Sub-processor table shows multiple providers with 'SOC2 certified, ISO270001, HIPAA (BAA in place)' certifications including AWS, MongoDB Atlas, and Auth0. [ToS] 'For more information about our data security practices, see Security at Trint (https://trint.com/security)' (Clause 6.6) and [Privacy] 'we rely on the fact that we have a contract in place (i.e. the Standard Contractual Clauses) which is approved by the European Commission'”
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