Pax AI
Pax AI automates duty drawback claims for importers and customs brokers, using proprietary algorithms to identify maximum recoverable duties and accelerate refund payments. The platform streamlines tariff refund filing and documentation management while ensuring compliance with U.S. Customs regulations, helping businesses reclaim every dollar owed.
Pax AI is a duty drawback automation platform designed for importers and customs brokers seeking to maximize tariff refunds while minimizing administrative burden. The platform uses proprietary algorithms to identify the maximum recoverable duties across U.S. Customs drawback programs, ensuring claimants reclaim every dollar owed and accelerate refund payments. Built by customs experts, Pax AI streamlines the entire duty drawback process—from claim filing and documentation management to audit preparation—while maintaining full compliance with U.S. Customs regulations. The platform's smart data management capabilities reduce the time and complexity traditionally associated with drawback claims, enabling continuous drawback filing without the stress of manual tracking and regulatory oversight. Pax AI serves both importers filing claims directly and customs brokers managing claims on behalf of their clients, offering tailored workflows for each user type. The company provides free access to get started, making it accessible for businesses of all sizes looking to recover duties on exported or destroyed imported goods.
The terms state that Pax AI may use aggregated or de-identified data to improve products, which suggests some use of cus
No training opt-out mechanism was identified in the legal documents.
Moderate risk. Suitable for internal data but avoid confidential information.
The terms state that Pax AI may use aggregated or de-identified data to improve products, which suggests some use of customer data for model improvement. However, the language is limited to 'aggregated or de-identified' data, reducing but not eliminating the risk.
“Pax AI may use aggregated or de-identified data to improve its products.”
Users grant Pax AI a right to process Customer Data for service provision purposes. The license is limited to processing for service delivery, but the broad language around 'improve its products' creates some ambiguity about scope.
“grant Pax AI a right to process that data for the purpose of providing the Services.”
The terms do not explicitly mention sharing Customer Data with third parties. The restrictions on sublicensing and the confidentiality obligations suggest data is not shared with third parties.
“Share or sublicense the Services with/to third parties.”
Customer Data is available for download for 30 days after termination before deletion. This is a relatively short retention period, but the 30-day window before automatic deletion is moderate rather than ideal.
“Pax AI will make Customer Data available for 30 days for download before deletion.”
The terms clearly state that users retain all rights in their own data (Customer Data). Pax AI retains IP in the Services themselves, but user-generated content ownership is protected.
“You retain all rights in your own data ("Customer Data")”
The terms make no mention of SOC2, GDPR, HIPAA, ISO certifications, or other compliance standards. Only vague reference to 'industry-standard security protocols' without specific certifications.
“Customer Data will be handled per industry-standard security protocols.”
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