Miro AI is a collaborative online whiteboard platform that enhances team brainstorming and planning sessions, allowing users to visualize ideas and workflows in real-time.
Miro AI is a collaborative online whiteboard platform that powers team innovation by transforming initial ideas into actionable deliverables through intelligent, visual AI workflows. Its core value lies in accelerating product development cycles from ideation to launch, with enterprise teams reporting up to 50% reductions in delivery time and costs by automating end-to-end processes on a shared canvas.[1][2] Key features include AI Workflows combining Flows for multi-step automation, context-aware Sidekicks agents, visual context processing of existing boards, smart clustering of sticky notes, diagram generation from text, board summarization, and recent January 2026 updates like AI knowledge integrations with Copilot, Gemini, Amazon Q, and Glean, plus enhanced prototyping tools with 600+ icons and advanced components.[1][2][3][5][7]
It targets product managers, designers, remote/hybrid teams, and enterprises handling brainstorming, planning, journey mapping, sprints, and prototypes, enabling inclusive asynchronous collaboration across time zones.[2][5][6] What sets Miro AI apart is its enterprise-scale AI that grounds outputs in company-specific context and existing visual work without retyping, fostering human-AI hybrid control while scaling best practices organization-wide, unlike siloed tools limited to basic board automation.[1][2][3][4]
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Miro states it uses Services Data to improve AI features and services, but does not explicitly state whether Customer Co
Miro states it uses Services Data to improve AI features and services, but does not explicitly state whether Customer Co
Moderate risk. Suitable for internal data but avoid confidential information.
Miro states it uses Services Data to improve AI features and services, but does not explicitly state whether Customer Content is used to train AI models. The Privacy Policy mentions 'automated analysis' and AI feature improvements, but lacks clear opt-out language or explicit prohibition on training.
“[Privacy] 'To provide, improve, and personalize our Services, including AI Features...and the use of Services Data from Miro features, tools and templates to recommend...'”
Miro grants itself a broad non-exclusive license to use, copy, store, transmit, display, modify and create derivative works of Customer Content 'as necessary to provide the Service.' While limited to service provision, the language permits derivative works and survives termination for operational purposes via backup retention.
“[ToS] 'Customer grants Miro the non-exclusive, worldwide right to use, copy, store, transmit and display Customer Content and to modify and create derivative works of Customer Content (for reformatting or other technical purposes), but only as necessary to provide the Service'”
Miro shares data with vendors, service providers, affiliates, and third-party services. While it references a subprocessor list and DPA protections, the Privacy Policy indicates sharing with 'Marketing, Advertising, and Analytics Partners' and permits broad sharing during business changes without explicit restrictions on non-essential sharing.
“[Privacy] 'We may engage third parties as service providers or processors...We may use advertising and analytics services...Miro may share Personal Data with its corporate affiliates, parents and/or subsidiaries for business continuity purposes.'”
Miro retains Services Data 'for as long as necessary' and may retain data after account deletion 'for the period needed to pursue legitimate business interests, conduct audits, comply with legal obligations, resolve disputes, and enforce agreements.' Retention periods are vague and not clearly defined.
“[Privacy] 'Miro may retain Services Data for as long as necessary for the purposes described in this Privacy Policy...we may keep certain types of Services Data after the deactivation of an account for the period needed for Miro to pursue legitimate business interests'”
Miro explicitly states that Customer retains all intellectual property and other rights in Customer Content and Customer Materials. Miro's rights are limited to use necessary to provide the Service, and Miro makes no claim to ownership of outputs.
“[ToS] 'Except for Miro's use rights in this Agreement, between the parties Customer retains all intellectual property and other rights in Customer Content and Customer Materials provided to Miro.'”
Miro demonstrates strong compliance certifications: it is certified under the EU-US Data Privacy Framework, Swiss-US DPF, and UK Extension; complies with GDPR and UK GDPR; references SOC 2 and security measures; and provides a detailed DPA with Standard Contractual Clauses for international transfers.
“[Privacy] 'RealtimeBoard Inc has certified to the US Department of Commerce that it adheres to the EU-US Data Privacy Framework Principles...Swiss-US Data Privacy Framework Principles...complies with GDPR and UK GDPR' and [DPA] 'Miro will implement and maintain reasonable and appropriate technical and organizational security measures'”
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