MemoQ AI is a translation management tool that enhances localization processes by leveraging AI for translation memory, terminology management, and collaboration among translators.
MemoQ AI is a cutting-edge translation management system that maximizes AI potential by seamlessly integrating machine translation with translation memories and large language models, delivering domain-specific, high-quality translations without the need for model retraining. Its core value proposition lies in enhancing localization efficiency, reducing post-editing time, and preserving brand-specific style and voice through optimal use of existing resources like TMs, LiveDocs, and term bases. Key features include memoQ AGT for smarter tag handling and enhanced fuzzy matches, automated quality assurance, predictive typing, seamless collaboration via memoQ servers, and customizable integrations via APIs/SDKs for complex workflows. Designed for professional translators, localization teams, enterprises in regulated industries like finance, and growing global businesses handling high-volume content, it supports use cases from premium augmented translation to secure, scalable project management. What sets MemoQ AI apart is its intuitive, user-friendly design that prioritizes data security with in-house solutions, full workflow control without external APIs, and superior interoperability with tools like Plunet, XTRF, and various MT engines, ensuring it outperforms standalone MT or TM systems in consistency and cost-effectiveness.
The ToS states that data may be used for service improvement with customer consent (section 32), and that anonymized/agg
No training opt-out mechanism was identified in the legal documents.
Moderate risk. Suitable for internal data but avoid confidential information.
The ToS states that data may be used for service improvement with customer consent (section 32), and that anonymized/aggregated data can be used to improve services (section 99). However, for AI Solutions using LLMs, the terms acknowledge data is shared with external LLM providers but disclaim warranties about their practices, placing responsibility on the customer.
“[ToS] Section 32: 'The Provider may request that the Customer allow access to data...when such data are necessary to resolve an issue or fix a programming error.' Section 99: 'Provider may convert the Data into anonymized or pseudonymized, aggregated information...Provider may use such Data to improve the Services.'”
The ToS explicitly states that the customer retains all rights to their content and the provider does not own or license it. The provider's license is limited to the minimum extent necessary to provide and operate the services, with no sublicensing rights granted.
“[ToS] Section 19: 'The Customer retains all rights to its Content...The Provider may view, use, modify, reproduce, process, and distribute the Content to the minimum extent necessary to provide and operate the Services.'”
The ToS allows sharing with affiliates, subcontractors, and technology providers under confidentiality agreements (sections 95, 105). For AI Solutions, data is explicitly shared with external LLM providers (section 30), but the provider disclaims warranties about those third parties' practices, placing responsibility on the customer.
“[ToS] Section 30: 'Customer acknowledges that the data they send for processing through the AI Solutions may be shared with the provider(s) of the relevant LLMs.' Section 105: 'Provider's affiliates, regular subcontractors and technology providers shall count as authorized third parties.'”
The ToS specifies retention periods for some scenarios (30-90 days after cancellation before deletion, section 109) but lacks comprehensive clarity on standard retention during active service. Backup retention and deletion timelines are mentioned but somewhat vague regarding operational data.
“[ToS] Section 109: 'Within 30 (thirty) calendar days after cancellation, Customer may request Provider to resume the Service...Provider will erase Customer's Data in the Service, together with any backup data, without further notice in 90 days from the date of cancellation.'”
The ToS clearly states that all data entered, created, imported, or added to the service, including derivative data such as machine translation engines, are exclusively owned by the customer. The provider claims no ownership rights.
“[ToS] Section 93: 'All data entered, created, imported, or added to the memoQ Services...as well as derivative data (including, but not limited to, machine translation engines created on the basis of Customer Data), are exclusively owned by Customer.'”
The ToS explicitly states that the provider maintains ISO 27001 certification (section 82). The document also references GDPR compliance, a Data Processing Addendum, and compliance with EU legal standards, indicating established security and data protection frameworks.
“[ToS] Section 82: 'Provider represents and warrants that they have and will maintain an information security system certified under the ISO 27001 standard.' Section 100: 'Provider shall treat and manage all personal details of Customer confidentially, observing privacy regulations specified by domestic data protection law; Regulation 2016/679/EC of the European Commission (GDPR).'”
Track and measure your AI tools with Olakai's observability platform.
Explore Olakai