Fellow is a meeting management tool that helps teams collaborate effectively by organizing agendas, taking notes, and tracking action items, enhancing productivity and communication.
Fellow.ai is an AI-powered meeting management platform that streamlines the entire meeting lifecycle—from preparation and recording to summarization and follow-up—delivering accurate notes, action items, and insights to boost team productivity and accountability.[1][5][8] Key features include AI-generated pre-meeting briefs recapping prior discussions, collaborative agendas with 500+ customizable templates, real-time transcription across Zoom, Google Meet, Microsoft Teams, and Slack huddles, automated action item assignment with integrations to Asana, ClickUp, HubSpot, and Salesforce, and the "Ask Fellow" AI agent for querying past meetings or generating follow-ups.[1][2][6][7]
It targets teams of all sizes, including enterprises with over 10,000 users, for use cases like one-on-ones, QBRs, sales calls, customer interviews, and internal syncs, with enterprise-grade security, voice matching for hybrid meetings, and customizable privacy controls.[4][6][9] What sets Fellow.ai apart is its all-in-one approach with searchable meeting history, AI-driven CRM updates, and clip libraries for training, ensuring nothing slips through the cracks while prioritizing data control and scalability.[3][5][6]
Sources
Fellow uses user data for AI service features (transcription, summarization, smart suggestions) but provides workspace-l
Fellow uses user data for AI service features (transcription, summarization, smart suggestions) but provides workspace-l
High risk across multiple dimensions. Only use with public, non-sensitive data.
Fellow uses user data for AI service features (transcription, summarization, smart suggestions) but provides workspace-level opt-out control. However, the policy is vague on whether aggregated/anonymized data trains their models, and free tier protections are unclear.
“[Privacy] 'The transfer of your organizations' data to AI-related third party service providers can be controlled by administrators in your organization with a toggle in your Workspace settings' and '[ToS] Fellow a perpetual, irrevocable, and unlimited licence to use, store, and manipulate User Content to create aggregated and anonymized statistical analytics'”
Fellow claims a perpetual, irrevocable, unlimited, sublicensable license to user content for creating aggregated analytics and service improvement. This is a broad license that survives termination and allows sublicensing beyond essential service delivery.
“[ToS] 'You further grant Fellow a perpetual, irrevocable, and unlimited licence to use, store, and manipulate User Content to create aggregated and anonymized statistical analytics' and 'a non-exclusive, irrevocable, perpetual, sub-licensable, transferable license to use, copy and otherwise exploit your data and User Content'”
Fellow shares data with essential service providers and AI sub-processors, with a published sub-processor list available. However, the policy mentions sharing with 'affiliates' and 'partners' with limited specificity, and analytics data sharing is mentioned but not fully detailed.
“[Privacy] 'We use a set of third parties as part of our system' and 'A full list of our sub-processors, including our AI sub-processors is available here' and '[Privacy] Some of the reports created with this anonymized data may be shared with your Organization'”
Fellow states data is retained 'as long as we consider it necessary' with deletion within 15 days of request, but backup retention extends up to 30 additional days. Retention periods are vague and some data types (backups, anonymized data) have unclear lifecycle policies.
“[Privacy] 'We will delete this information within 15 days of your request. Your information may stay on our backup servers for up to an additional 30 days but will no longer be present thereafter' and 'We retain Personal Data that you provide us as long as we consider it necessary'”
User/company owns generated outputs, but Fellow claims rights to use outputs for service improvement and creating 'Anonymous Service Data' which Fellow owns entirely. This creates ambiguity around exclusive ownership of generated content.
“[ToS] 'you exclusively own all rights, title and interest in and to all of your data and User Content' but also 'Fellow shall own all right, title and interest in and to the Anonymous Service Data' and 'Fellow to use, copy and otherwise exploit your data and User Content for the purpose of creating Anonymous Service Data'”
Privacy policy mentions GDPR compliance and references a security page, but no specific certifications (SOC 2, ISO 27001, HIPAA) are explicitly stated. GDPR compliance is mentioned but formal certification status is unclear.
“[Privacy] 'For residents of the European Economic Area, Fellow generally processes Personal Data in order to fulfill contracts' and '[Privacy] You can learn more about Fellow's security and compliance practices here' (link provided but no specific certs listed in documents)”
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