# IntelePeer: With IntelePeer, business communications are meant for more than just simple interactions\. Create truly delightful experiences with Atmosphere Platform\. > IntelePeer delivers safe, enterprise\-grade AI, automation, and analytics to power reliable, compliant communications trusted by 2,500\+ organizations\. Generated by Yoast SEO v26.8, this is an llms.txt file, meant for consumption by LLMs. ## Pages - [SmartAgent for University Dental Schools](https://intelepeer.ai/how-we-deliver/university-dental-schools) - [Leadership](https://intelepeer.ai/about-us/leadership) - [SmartAgent™ \| AI Patient Journey Automation \& Scheduling \& Collections](https://intelepeer.ai/platform/smartagent) - [Blog](https://intelepeer.ai/blog) - [AI Receptionist for Healthcare](https://intelepeer.ai/platform/smartagent/ai-receptionist-for-healthcare) ## Posts - [Deep integration: The key to agentic AI ROI for healthcare providers](https://intelepeer.ai/blog/the-key-to-agentic-ai-roi-for-healthcare): Multi\-location specialty healthcare practices are increasingly adopting Agentic AI automation to address urgent operational challenges that drive revenue loss and patient dissatisfaction\. - [AI Unleashed: Demystifying AI and Agentic AI — A Podcast Episode](https://intelepeer.ai/blog/ai-unleashed-demystifying-ai-and-agentic-ai-a-podcast-episode) - [AI Automation in Eyecare: Reduce Burnout, Improve Access](https://intelepeer.ai/blog/ai-automation-eyecare-practices): Significant leaps in technology have given way to the sophisticated intelligent agents of today, transforming the world of business and customer experience\. - [The evolution of AI agents: from chatbots to strategy](https://intelepeer.ai/blog/evolution-of-ai-agents): Significant leaps in technology have given way to the sophisticated intelligent agents of today, transforming the world of business and customer experience\. - [Agentic AI in Healthcare: Driving Long\-Term ROI \& EBITDA Impact](https://intelepeer.ai/blog/agentic-ai-healthcare-transformation-ebitda): Significant leaps in technology have given way to the sophisticated intelligent agents of today, transforming the world of business and customer experience\. ## Podcast - [Episode 14: Interoperability in the Agentic Era: How Redox Is Powering AI Ready Healthcare](https://intelepeer.ai/ai-factor-podcast/ai-amplified/interoperability-in-the-agentic-era): A lot of companies are reluctant to use AI as a customer\-facing solution, hesitant on its efficacy\. IntelePeer handles millions of interactions each year that says otherwise\. In this AI Amplified episode, we’re joined by IntelePeer’s SVP of Solutions Engineering, Mack Greene, and SVP of Channel and Alliances, Aqeel Shahid where we discuss how AI drives an elegant connectivity that delivers a holistic, unified customer experience\. A key consideration for our partners, if you’re not having AI conversations with your customers, you can be sure they’re having them with someone else\. Join us as we discuss what every partner should know about AI and how to sell it, the smartest first move a partner can make when it comes to AI, and common mistakes to avoid\. \For partners looking to lead with AI and deliver differentiated value\.\ - [Episode 12: Talk the talk: How conversational analytics is changing customer experience](https://intelepeer.ai/ai-factor-podcast/ai-unleashed/talk-the-talk): In this can't\-miss episode of AI Factor’s AI Unleashed, Talk the Talk: How Conversational Analytics is Changing Customer Experience, we dive deep into the transformative power of conversational analytics with Derek Boudreau, VP of AI \& Data Product Management at IntelePeer\. Discover how businesses are turning everyday customer interactions into goldmines of insight — improving service, boosting agent performance, and driving smarter decisions\. Derek breaks down the four key steps behind the tech, shares real\-world success stories, and even gives us a sneak peek at future functionality coming to IntelePeer’s SmartAnalytics platform\. And as Derek puts it, “when done right, it’s less frustrating to deal with an intelligent virtual assistant than a live agent\.” If you're looking to elevate your customer experience and stay ahead of the AI curve, this episode is your blueprint\. Tune in now — the future of customer engagement is already here\. \For business leaders and innovators driving real\-world results with AI\. \ - [Episode 11: Scaling smarter: How AI is driving DSO growth in 2025](https://intelepeer.ai/ai-factor-podcast/cx-explained/scaling-smarter): Discover how dental organizations are scaling smarter in 2025\. In this episode of The AI Factor: CX ExplAIned, host Paula Rivera sits down with Jill Nesbitt, CEO of Optimize Dental Consulting, to explore how DSOs are leveraging AI, tech strategy, and operational optimization to scale smarter in 2025\. From insights at the Dykema Tech Summit to a behind\-the\-scenes look at a multi\-location rollout, Jill shares how private equity is driving PMS standardization and why aligning your tech stack is now essential for growth, valuation, and long\-term success\. Whether you're in healthcare, tech, or investment, this episode delivers bold predictions and practical takeaways for the future of dental innovation\. \For those looking to understand how AI is shaping the future of CX\. \ - [Episode 10: Critical care: Why AI is a must\-have for PE\-backed healthcare](https://intelepeer.ai/ai-factor-podcast/ai-unleashed/pe-backed-healthcare): In this AI Unleashed episode of The AI Factor, Critical Care: Why AI Is a Must\-Have for PE\-Backed Healthcare, IntelePeer CEO Frank Fawzi discusses why AI is a strategic imperative for private equity\-backed healthcare organizations\. With rising labor costs, shrinking margins, and increasing administrative complexity, PE\-backed providers are turning to AI to streamline operations, boost financial performance, and improve the patient experience\. Frank shares real\-world examples of how IntelePeer’s AI solutions are delivering measurable ROI—from recovering millions in receivables to reducing missed appointments and modernizing emergency response systems\. This episode offers timely insights for healthcare leaders, PE firms, and investors navigating today’s healthcare landscape\. \For business leaders and innovators driving real\-world results with AI\. \ - [Episode 2: Beyond the bot: How conversational AI  is redefining business communication](https://intelepeer.ai/ai-factor-podcast/cx-explained/beyond-the-bot): Diving into the world of conversational AI — what it is, how it’s evolved from the clunky chatbots of the past, and what it means for the future of customer engagement\. Speaking with IntelePeer’s Drew Popham, a seasoned solutions engineer who works directly with organizations deploying these technologies, we discuss the difference between conversational AI and chatbots, tools in the marketplace, and how businesses are using the technology\. \For those looking to understand how AI is shaping the future of CX\. \ ## Partner Resources - [Automation and AI opportunity partner bootcamp](https://intelepeer.ai/partner-resource-center/automation-and-ai-opportunity-partner-bootcamp) - [AI\-Powered CAPs: How partners should be preparing for the automated future](https://intelepeer.ai/partner-resource-center/partner/ai-powered-caps-how-partners-should-be-preparing-for-the-automated-future) - [Uncovering megadeals by selling with AI driven hyper\-automation solutions](https://intelepeer.ai/partner-resource-center/partner/uncovering-megadeals-by-selling-with-ai-driven-hyper-automation-solutions) - [IntelePeer case studies](https://intelepeer.ai/partner-resource-center/partner/intelepeer-case-studies) - [Fireside chat: The value of selling AI and automation for partners](https://intelepeer.ai/partner-resource-center/partner/fireside-chat-the-value-of-selling-ai-and-automation-for-partners) ## Resources - [SmartAgent Collections](https://intelepeer.ai/resource-center/datasheet/smartagent-for-collections) - [Thank you](https://intelepeer.ai/resource-center/scaling-ai-with-confidence/thank-you) - [Scaling AI with Confidence: Turning Early Use Cases into Enterprise Value](https://intelepeer.ai/resource-center/webinar/scaling-ai-with-confidence) - [The revenue recovery playbook ](https://intelepeer.ai/resource-center/white-paper/revenue-recovery-playbook) - [ SmartAgent Clinical Assessment Agent](https://intelepeer.ai/resource-center/datasheet/smartagent-clinical-assessment-agent) ## News \& Press - [IntelePeer Names Accomplished Healthcare Technology Executive Brian Anderson as Chief Revenue Officer to Accelerate Healthcare AI Growth](https://intelepeer.ai/media-center/intelepeer-names-brian-anderson-as-chief-revenue-officer) - [IntelePeer Introduces SmartAgent™ Clinical Assessment Agent, Delivering Decision‑Ready Clinical Summaries Through Voice‑Powered AI Assessments](https://intelepeer.ai/media-center/introducing-smartagent-clinical-assessment-agent) - [IntelePeer Earns Two Platinum Pinnacle Awards, Recognized for Enterprise\-Scale Agentic AI and Real\-Time Voice Performance](https://intelepeer.ai/media-center/intelepeer-earns-two-platinum-pinnacle-awards) - [IntelePeer Awarded TX\-RAMP Certification, Expanding Commitment to Agentic AI Safety](https://intelepeer.ai/media-center/intelepeer-awarded-tx-ramp-certification) - [AI Adoption Accelerates Across Eyecare as IntelePeer’s SmartAgent Gains Momentum with Multi\-Site Practices](https://intelepeer.ai/media-center/ai-adoption-accelerates-across-eyecare) ## Partners - [VASS](https://intelepeer.ai/partner/vass) - [EdgeInsights](https://intelepeer.ai/partner/edgeinsights) - [ConvergeOne /SPS](https://intelepeer.ai/partner/convergeone-sps) - [D\&M Enterprise](https://intelepeer.ai/partner/dm-enterprise) - [Co\-Nexus](https://intelepeer.ai/partner/co-nexus) ## CM Tooltip Glossary Pro\+ - [Conversational AI](https://intelepeer.ai/glossary/conversational-ai): Conversational AI facilitates human\-like interactions with users through natural language\. - [Agentic Workflow](https://intelepeer.ai/glossary/agentic-workflow): Agentic workflows refer to a framework wherein AI agents work together to perform tasks\. - [Agentic AI](https://intelepeer.ai/glossary/agentic-ai): Agentic AI distinguishes itself from other types of AI by prioritizing goal\-oriented behavior\. - [AI Agent](https://intelepeer.ai/glossary/ai-agent): An AI agent AI Agents are AI entities that independently perceive their surroundings and take actions\. - [Generative AI](https://intelepeer.ai/glossary/generative-ai): Generative AI is artificial intelligence that focuses on creating \(or generating\) content through text, code, images, and other mediums\. ## Popups - [Live\-Signage Pop](https://intelepeer.ai/?post_type=popup&p=37852) - 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