Claap
Claap is a collaborative video platform that enables teams to create, share, and discuss video content efficiently, enhancing communication and project collaboration.
Claap is a collaborative video platform designed to streamline how teams create, share, and discuss video content, delivering its core value through seamless integration of recording, editing, and real-time feedback to boost communication efficiency and project outcomes. Key features include one-click screen and camera recording, AI-powered transcription and summaries, interactive comments with timestamps, and easy sharing via links or embeds, all without requiring downloads or complex setups. It targets remote teams, educators, sales professionals, and customer support groups who rely on video for training, demos, onboarding, and asynchronous collaboration. What sets Claap apart is its intuitive, browser-based interface that eliminates barriers to video collaboration, combined with robust privacy controls and integrations with tools like Slack, Notion, and Google Workspace, making it a standout choice for modern, distributed workflows.
Claap explicitly states that OpenAI's Enterprise API does not use submitted data for model training, and data is retaine
No training on user data means no opt-out is necessary.
Low risk across data training, licensing, and sharing dimensions.
Claap explicitly states that OpenAI's Enterprise API does not use submitted data for model training, and data is retained for only 30 days for abuse monitoring before deletion. This is a clear, enterprise-friendly commitment with no opt-out needed because training is disabled by default.
“[Privacy] "No. OpenAI will not use data submitted via their API to train or improve their models." and "The data is retained for abuse and misuse monitoring purposes for a maximum of 30 days, after which it will be deleted."”
The ToS explicitly states that the customer owns all intellectual property rights in Customer Data, and Claap's license is limited strictly to providing the Services. The license does not survive termination and is non-sublicensable.
“[ToS] "Customer owns and will continue to own all intellectual property rights in Customer Data" and "Customer grants Claap a worldwide non-exclusive license to access, use, process, copy, modify, distribute, perform, export, and display Customer Data solely to provide the Services."”
Claap shares data with service providers under contractual obligations, and publishes a sub-processor list. However, the language around 'affiliates' and 'partners' is somewhat broad, and the Privacy Policy mentions sharing with 'Corporate Affiliates' without explicit DPA requirements stated for all sub-processors.
“[Privacy] "We disclose information to our service providers or other third-parties so they can help us provide our Services and run our business" and lists sub-processors including AWS, OpenAI, HubSpot, etc. [ToS] "The recipient will not disclose Confidential Information to anyone except to its affiliates, employees, agents, or contractors."”
Retention periods are stated for some data types (e.g., 30 days for OpenAI data, up to 6 years for conversation data), but the language is somewhat vague regarding exact timelines for all data categories. Deletion on account termination is mentioned but with a 60-day grace period, and backup retention is not explicitly addressed.
“[Privacy] "We do store all conversation and personal data for up to 6 years unless your account is deleted. In which case, we dispose of all data in accordance with our Terms of Service and Privacy Policy, but we will not hold it longer than 60 days." [ToS] "Upon termination, Claap may delete or anonymize all Customer Data within a commercially reasonable period of time."”
The ToS clearly states that the customer owns all intellectual property rights in Customer Data and AI-generated outputs. Claap claims no ownership or license rights to the outputs themselves, only a limited license to the input data for service delivery.
“[ToS] "Customer owns and will continue to own all intellectual property rights in Customer Data" and "Output are Customer Data" with no vendor claim to output ownership stated.”
The Privacy Policy mentions GDPR compliance as a baseline standard and references DPA-compliant vendors, but no formal SOC 2, ISO 27001, or HIPAA certifications are explicitly stated. Security practices are described but formal compliance certifications are not documented.
“[Privacy] "Our customers' data is important irrespective of where they are located, which is why we have implemented GDPR controls as our baseline standard for all our operations worldwide" and "Claap processes or stores all personal data in fully vetted, DPA compliant vendors." No mention of SOC 2 Type II, ISO 27001, or HIPAA.”
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