C3 AI
C3 AI provides enterprise AI applications and a development platform for building and deploying AI solutions across manufacturing, financial services, energy, government, and other industries. The platform offers multiple development approaches—from no-code interfaces to full code access—enabling organizations to deliver production AI applications in weeks rather than years. With over 40 turnkey applications and 300+ enterprise customers, C3 AI helps global organizations digitally transform and solve business-critical use cases.
C3 AI is an enterprise AI platform that enables organizations to build and deploy production-ready AI applications in weeks rather than years. The platform serves over 300 enterprise customers across manufacturing, financial services, energy, government, defense, healthcare, and other industries with a portfolio of more than 40 turnkey applications designed for high-value business use cases. C3 AI accommodates diverse development teams through multiple interfaces: no-code design via C3 AI Ex Machina, low-code development through C3 AI Studio, and full-code access using industry-standard tools like Python, R, Scala, and Visual Studio Code. The platform's typical deployment timeline moves from a 2-hour technology assessment to a production trial in 2-3 days, followed by full AI application deployment in 8-12 weeks. Recently launched C3 Code enables natural language-based development, further accelerating application creation. Organizations use C3 AI to digitally transform operations, with documented customer successes including aircraft readiness optimization for the U.S. Air Force and enterprise-scale digital transformation for major energy and manufacturing companies.
The terms grant C3 AI an 'irrevocable, perpetual, nonexclusive, transferable, royalty-free' license to use User Content
No training opt-out mechanism was identified in the legal documents.
High risk across multiple dimensions. Only use with public, non-sensitive data.
The terms grant C3 AI an 'irrevocable, perpetual, nonexclusive, transferable, royalty-free' license to use User Content for 'any purpose whatsoever' without restriction. This broad license explicitly permits use of user data for training AI models without explicit consent or limitation.
“irrevocable, perpetual, nonexclusive, transferable, royalty-free and fully paid, worldwide, unrestricted license to encode, store, transmit, publish, post, broadcast, adapt, modify, exhibit, commercialize, make, sell, reproduce, distribute, publicly display and perform, prepare derivative works of”
The license granted by users is extremely broad and unrestricted. C3 AI can use User Content for 'any purpose whatsoever' including commercialization, derivative works, and sublicensing without attribution or compensation. Users waive moral rights and attribution claims.
“for any purpose whatsoever without attribution, accounting or compensation to you or your company. You hereby irrevocably waive (and agree to cause to be waived) any claims and assertions of moral rights or attribution”
Third-party Marketplace applications can transmit user data outside C3 AI systems. The terms explicitly state 'the providers of those applications may be able to obtain access to your data' and C3 AI disclaims responsibility for such sharing, disclosure, modification or deletion by third parties.
“those applications may transmit your data (including User Content) that is on systems outside of C3 AI systems during normal use, and the providers of those applications may be able to obtain access to your data”
C3 AI explicitly states it is 'not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice.' Users bear sole responsibility for backups. No data retention limits or deletion timelines are specified.
“C3 AI is not obligated to backup any User Content, and your User Content may be deleted at any time without prior notice. You are solely responsible for creating and maintaining your own backup copies”
C3 AI owns all intellectual property rights in User Content. Users grant C3 AI transferable rights to make derivative works, commercialize, and sublicense User Content. C3 AI can use Feedback without any restrictions or compensation. Users retain no ownership rights.
“You hereby grant (and you represent and warrant that you have the right to grant) to C3 AI and its affiliates an irrevocable, perpetual, nonexclusive, transferable, royalty-free and fully paid, worldwide, unrestricted license”
No mention of SOC2, GDPR, HIPAA, ISO 27001, or other security/compliance certifications. The terms reference a Privacy Policy but provide no evidence of third-party security certifications or compliance frameworks.
“The C3 AI Privacy Policy at https://c3i.ai/privacy-policy/ governs any personal information that you provide us.”
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