Airtable enables teams to build enterprise-grade AI workflows and applications without coding, unifying data and automating repetitive tasks across the organization. The platform combines no-code app building with AI agents that orchestrate actions across thousands of records, allowing businesses to streamline processes in minutes rather than months. With support for multiple AI models, industrial-grade security (ISO, HIPAA, SOC 2), and scalability to tens of thousands of users, Airtable serves 500,000+ organizations including OpenAI, Amazon, Netflix, and Google.
Airtable is a no-code platform that enables teams to build enterprise-grade AI workflows and applications without technical expertise, unifying data and automating repetitive tasks across organizations. The platform combines customizable table-based data management with AI agents that dynamically orchestrate actions across thousands of records, allowing businesses to deploy sophisticated workflows in minutes rather than months. Airtable's core capabilities include conversational app building with no-code components, support for multiple AI models (OpenAI, Gemini, Llama, Anthropic), and HyperDB infrastructure that scales to hundreds of millions of records and tens of thousands of users. The platform delivers industrial-grade security and compliance with ISO, HIPAA, and SOC 2 certifications, fine-grained role-based access controls, data residency options in Europe and Australia, and explicit commitments that customer data is never retained or used to train AI models. Trusted by 500,000+ organizations including OpenAI, Amazon, Netflix, Google, Walmart, and Airbnb, Airtable serves teams across ecommerce, retail, marketing, sales, HR, real estate, and hospitality who need to streamline critical business processes while maintaining enterprise-level security and governance.
Airtable may use Usage Data (which excludes Your Content) for service improvement and product development. However, the
No training opt-out mechanism was identified in the legal documents.
High risk across multiple dimensions. Only use with public, non-sensitive data.
Airtable may use Usage Data (which excludes Your Content) for service improvement and product development. However, the Airtable AI Terms are incorporated by reference and govern AI feature usage specifically. The terms indicate data is used for business purposes but don't explicitly state whether user content trains AI models.
“We may collect and analyze data and other information regarding your use of the Services...for analytics, quality assurance, product and service development and improvement”
Users grant Airtable an extremely broad, irrevocable, transferable, sublicensable, worldwide license to access, use, copy, store, modify, and display user content for multiple purposes including service improvement, optimization, and 'any other purpose consistent with the Privacy Policy.' This is highly expansive.
“you grant...us an irrevocable, transferable, sublicensable...worldwide right and license to access, use, copy, store, modify, and display Your Content solely: (i) to provide, maintain, improve, or optimize use of our Services...and (iv) for any other purpose consistent with the Privacy Policy”
Airtable explicitly shares user information with third parties for payment processing (Stripe), and may disclose information to the user's Organization. The terms also reference third-party integrations and extensions. Data sharing practices are broad and not clearly limited.
“you authorize us to provide your payment information to third parties so we can complete your transaction...We currently use Stripe as our third-party service provider for payment services...we may disclose information regarding you and your use of the Services...to such Organization”
The terms state that while users can delete content, 'in certain instances, some of Your Content may not be completely removed.' Airtable is 'not responsible or liable for the removal or deletion of any of Your Content.' No specific retention periods are defined, and data may be retained indefinitely for business purposes.
“You can remove Your Content from your Airtable Account by deleting it. However, in certain instances, some of Your Content may not be completely removed. We are not responsible or liable for the removal or deletion of any of Your Content”
Users retain ownership of their content (Your Content), but Airtable receives a broad license to use it. For extensions/developer content, users retain ownership but Airtable gets perpetual, irrevocable sublicensable rights. Feedback submitted to Airtable becomes Airtable's property.
“As between us and you, you (or your licensors) will own any and all information, data, and other content...You agree that we will own any such Feedback, and that we are free to use the Feedback without any additional compensation to you”
The terms reference a Data Processing Addendum (DPA) for GDPR compliance and mention security measures at airtable.com/security. However, no specific certifications (SOC2, HIPAA, ISO) are mentioned in the provided text. Compliance appears partial and conditional.
“we will do so at all times in accordance with our Privacy Policy and any applicable Data Processing Addendum...You can learn more about our security practices at www.airtable.com/security”
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